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The European Commission, special interest non-governmental organisations,
international standards consortia and ALMs together will need to continue to
co-operate to establish sector standards.
Experts envision different stakeholders for standards synchronisation.These are a central
European Union standards authority, non-governmental organisations, national/regional
bodies and international consortia.Therefore, a first step is to establish consensus on an
international cultural heritage standards authority and its tasks.To do this, all relevant
stakeholders need to be involved to develop a viable model on how to best reach agreement
on sector standards and dissemination of results.
The European Commission, national governments and regional authorities as
primary funding bodies should actively promote the use of announced or open
standards by making standards compliance a requirement for future funding for
proposers of cultural heritage projects.
As primary funding bodies, the European Commission as well as national governments are
in the position of making standards compliance and other quality measures part of the
agreement with proposers.Therefore, they need to issue clear guidelines for the submission
of different types of electronic documents.This ensures future accessibility in the long term.
National governments and regional authorities should set up co-ordination and
dissemination infrastructures that help cultural heritage institutions to make
informed decisions on future technological developments.
Besides a national help desk, experts participating in the DigiCULT study especially favou-
red the foundation of regional cultural Research & Development (R&D) centres to actively
support smaller memory institutions in the regions through a range of services. As members
of all important standards consortia, these regional cultural R&D centres would:
participate in standards test beds, evaluate and translate the results and guidelines and
make them widely available to regional cultural heritage institutions,
provide training on standards and their use,
raise awareness about newly developing standards,
monitor and test new technologies for the cultural sector and issue recommendations
and guidelines on the implementation of new technologies in cultural institutions,
hold courses and workshops for staff in cultural heritage institutions such as
digitisation, project management, life cycle management of digital resources, etc.
support small archives, libraries and museums in technological questions either on
site and/or via a help desk.
With the help of European Commission framework programmes, projects that
focus on building target-group specific intelligent guides to cultural heritage
resources should be solicited.
These intelligent guides should include:
"Intelligent" querying interfaces that offer: multilingual support, near natural
language interaction, context-sensitive (i.e. role-specific, profession-specific)
querying and presentation of content,
Adaptive/learning systems that support the ability to process Frequently Asked
Questions (FAQ) and associate them with experts' answers in a knowledge base,
Intelligent guides exhibit collaborative behaviour, thus being able to contact "neigh-
bouring" agents in order to make further relevant information accessible to the user.