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Improve usability, knowledge enjoyment, and support for knowledge seeking
One of the key issues of usability is the provision of content in a form that is adequate for
its intended use. Future R&D projects should put emphasis on content description schemes
that support flexible modes of querying, flexible modes of knowledge presentation to the
user, and innovative interfaces that enable users to "look for more", i.e. extend their
knowledge through interaction with CH systems.
Combine knowledge bases, learning systems and agent communication systems
under a common vision related to CH and on some of the ISTAG scenarios for
ambient intelligence
The vision of "ambient intelligence" as proposed in the ISTAG scenarios requires a
combination of technologies: existing knowledge repositories must be made accessible
through appropriate knowledge exchange standards. Systems have to be able to respond to
the acquisition of knowledge by acting more intelligently after acquiring appropriate
knowledge this shall be called "learning". For distributed systems to learn from each
other, they must be able to exchange knowledge autonomously, through some form of
higher-level communication. Future R&D programmes should encourage research
proposals that envision distributed knowledge bases that enhance users' knowledge through
system based communication and learning.The ISTAG scenarios, as well as the associated
enabling technologies can be translated into the CH domain. Programme lines for RTD in
CH should focus on three of the four ISTAG dimensions: Community, Individual, and
"Sociable, Humanistic". Examples:
Maria, the efficient individual of the ISTAG scenario joins a learned society on Art &
History for her spare time. Her personal ambient communicator needs to create for her,
an individual curriculum which will identify relevant items of knowledge for certain areas
of study and which is able to order content according to Maria's needs and interests.The
communicator's decisions are based on an (evolving) model of the user's knowledge of the
subject in question.
Digital Me:Youth culture groups wants to document their genesis so as to create its own
community memory.The community memories should be communicable between groups
from different regions, cultural backgrounds, etc.
Sociable Learning: Senior citizens with special needs and age-related challenges wish to
create a community record of their own youth, relating historical multimedia documents
to their own collection of memorabilia, thus telling "their story".
ISTAG - Original Scenarios
Social learning:
connecting people
& creating a
community memory
Mercedes: traffic
Maria: personal
Digital me:
connecting people
and expressing
Source: Salzburg Research, 2001
ISTAG - Scenarios for C/H
Maria learns
art and history
Senior citizens
author their
own history
Youth group
documents its